Mat-Su Services for Children & Adults
  • 03-Jun-2021 to 30-Jun-2021 (AKST)
  • Wasilla, AK, USA
  • 17.77
  • Hourly
  • Full Time

Intake & Waiver Specialist

DESCRIPTION: You will be the welcoming face and primary assistance in supporting new individuals as they enter the intake process to help them gain access to services that MSSCA provides. You will also serve as the agency's point of contact for Care Coordinators as the quality assurance team member that ensures Support Plans are complete, comprehensive, and timely in order to meet the needs of the individuals and avoid gaps in service.

The Intake & Waiver Specialist will perform the following essential responsibilities:

  • Support consumers to access desired services by conducting the intake process to include conducting an initial assessment of needs and requested services, obtaining supportive documentation, and assisting with Medicaid eligibility requirements.
  • Coordinate monthly meetings and the actions of the Service Delivery Team.
  • Serve as the agency point of contact for Care Coordinators and relay pertinent information.
  • Facilitate the timely renewal of Support Plans by tracking the progress toward plan submission/approval and reviewing plans for completeness prior to submission.
  • Provide training and technical assistance to Frontline Supervisors on writing measurable goals and objectives.
  • Track monthly Medicaid eligibility and troubleshoot any ongoing Medicaid issues with Care Coordinators and/or Department of Public Assistance (DPA).
  • Assist families with referrals to DDRC for assistance with completing annual Registration and Reviews (R&R) to remain active on the DD waitlist.
  • Act as an agency resource on current waiver practices and regulations.
  • Perform other duties to support the Quality Assurance Department and the agency.
  • Perform duties in a manner that promotes health, safety, and HIPAA compliance.

HOURS OF WORK: Full-time, 40 hours per week, Mon-Fri 8-5


  • Paid Vacation & Sick leave (amount increases with tenure & accumulates based on hours worked)
  • Seven Paid Holidays
  • Paid Jury Duty & Funeral Leave
  • Free Employee Assistance Program
  • Extensive Paid Training Program
  • Agency Paid Life Insurance
  • Dental and Medical Insurance


  • Education: High School Diploma or GED.
  • Experience and Skills:
    • Prior work experience utilizing time management and organizational skills.
    • Three years of experience providing services for person with developmental disabilities.
    • Demonstrated computer-based knowledge in Microsoft Word and Excel
    • Prior work experience in organizing, evaluating and presenting information orally and in writing.
    • Prior experience that demonstrates knowledge of medical and behavioral conditions experienced by individuals accessing HCB Waivers.
  • Preferred Qualifications:
    • Bachelor's degree in developmental disabilities, special education, psychology, human services, or related field.
    • Care Coordination experience
  • Pre-hire requirements:
    • A current TB test.
    • Valid Alaska driver's license.
    • Recent three (3) year driving record and proof of automobile insurance must be submitted prior to employment.
    • Successful candidates must submit to a criminal background check as required by state regulation which includes providing 1 clear fingerprint card before hire.
    • Candidate must provide a minimum of three verifiable references.

MSSCA is an equal opportunity employer and we value diversity. All employment is decided on the basis of qualifications, merit and consumer need.

Full Job Description

Mat-Su Services for Children & Adults
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